Archive for the ‘Office Skills’ Category

Skills Needed by School Clerical Support Staff

August 2, 2011 Leave a comment

We surveyed clerical support workers at several K-12 school-sites to find out what skills current school clerical support workers needed most to do there jobs more efficiently (click to see results). We also surveyed local residents to find out what barriers kept them from taking the courses needed to improve their work and career outlook. The number one response was: time. If time is limited but you want to gain more skills, online classes may be a good alternative to traditional classes.
School clerical support staff; consider these online classes as an option to learn ways to work more efficiently and effectively.


  •  Grammar Refresher– Gain confidence in your ability to produce clean, grammatically correct documents and speeches.  (click here:
  • Effective Business Writing – Improve your career prospects by learning how to develop powerful written documents that draw readers in and keep them motivated to continue to the end. (click here

Administrative Support

  • Administrative Assistant Fundamentals – Prepare to take advantage of the many new job opportunities in health care, legal services, and other industries. (click here:
  • Introduction to Nonprofit Management – Develop the skills and strategies you need to become an integral part of one of America’s fastest growing service sectors. (click here:

Computer & Technology Skills

  • Intermediate Microsoft Word 2007 – Learn more advanced features of Microsoft Word 2007, which enable you to create an index, a list of figures, and a table of contents, do desktop publishing, perform a mail merge, and use timesaving macros. (NOTE: If you do not feel ready for Intermediate Microsoft Word, take Introduction for Microsoft Word 2007 first). (Click here:
  • Introduction to Microsoft Excel 2007 – Do you work with numbers? You need to know Excel. Learn the secrets of this powerful application. (click here:
  • Photographing People with Your Digital Camera – Learn to take beautiful pictures of adults, children, and babies. (click here:

Other Recommended Courses

  • Handling Medical Emergencies – Every second counts during a medical emergency. Learn how to respond if someone needs your help. (Click here:
  • Designing Effective Websites – Learn powerful graphic design techniques and build Web sites that are both attractive and wickedly effective. (click here:
  • Introduction to Adobe Acrobat 9 – Create PDF documents and more with Adobe Acrobat 9 Pro, and learn to use many of the software’s time- and cost-saving features. (click here:

If you want to become the Office Manager, consider these courses as well:

  • Fundamentals of Supervision and Management – Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts. (
  • Accounting Fundamentals – Gain a marketable new skill by learning the basics of double-entry bookkeeping, financial reporting, and more. (
  • Accounting Fundamentals II – Give yourself skills that are in high demand by exploring corporate accounting with a veteran instructor. (
  • Introduction to QuickBooks 2009 or 2010 – Learn how to quickly and efficiently gain control over the financial aspects of your business. (Click here:

Check it out and share your feedback.  Thanks!

– Michelle Walker-Wade